Platform Operation

Our platform operation service helps customers manage the software system after launch and ensures that the platform remains stable, efficient, and aligned with business growth. This service is especially valuable for new projects that have limited local software operation experience.

Our team can support system monitoring, account configuration, operational rule setup, user management, pricing plans, payment settings, device monitoring, work-order management, report analysis, data quality control, and system optimization. We also assist customers in identifying operational problems through real-time data.

With experience serving large-scale battery swapping and mobility networks, we understand that platform operation must be closely connected with physical assets and field operations. We use vehicle, battery, cabinet, user, revenue, and energy data to improve asset utilization, service efficiency, customer retention, and operational decision-making.